AI-powered automation, often termed Intelligent Automation, transcends traditional robotic process automation (RPA) by integrating machine learning and cognitive capabilities. This allows systems not only to execute repetitive, rule-based tasks but also to handle complex exceptions, interpret unstructured data, and make judgments based on learned patterns.
Our Approach & Capabilities
We identify and automate complex business processes where intelligent decision-making is key to unlocking significant efficiency gains.
- Intelligent Document Processing (IDP): We build systems that use AI to extract, interpret, and validate information from unstructured documents like invoices, contracts, and emails.
- Cognitive Chatbots & Virtual Assistants: We develop sophisticated virtual agents that can understand user intent, manage complex dialogues, and resolve customer service inquiries without human intervention.
- Automated Workflow Optimization: We analyze business workflows and deploy AI agents to automate decision-making points, route tasks intelligently, and optimize resource allocation.
- Process Mining & Discovery: We use AI to analyze event logs from your existing systems to discover, model, and identify opportunities for process automation and improvement.
Business Impact
By automating cognitive and judgment-based tasks, our solutions free up your human experts to focus on higher-value strategic work, while simultaneously increasing operational speed, reducing error rates, and ensuring consistent process execution 24/7.
Technologies We Use
- Frameworks: TensorFlow, PyTorch, Rasa, LangChain
- Platforms: UiPath, Automation Anywhere, and custom-built solutions on AWS, GCP, and Azure.